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I had verified my identity but then I was updating my about me and it said I had to redo the identity verification. The only problem is that the button to start the verification process is not available. For lack of a better word it’s grayed out.

It won't let me verify my identity. I see the button but it is sort of grayed out. I don't know if this is because I clicked on it once before to start the process and didn't complete the verification because I didn't have my ID on me at the time, or if this is a random fluke.

I am unable to post in the scoping job board, but it is giving me the option to post availability in the proofreading job board.

many times when I try to list the agency and it's a new-to-me agency, it does not give me the option to add the agency.

I am receiving four notifications on Stenovate and four emails each time a job is posted in the proofreading job board. It looks like all of my notifications are set up this way, but I'm unable to change it in my settings.

I have sent emails and messages to Support with no resolution.

The "message" button isn't working. I've tried on a pc in microsoft edge and on a mac in safari.

I have been trying to send messages and am unable to. Is there something going on? Or has this feature been temporarily disabled?